Services
Hotline
📞 514 489-1110
Monday to Friday 10 am-3 pm
This phone service provides on-demand Support through active and compassionate listening with a dedicated volunteer. This service also may refer callers to internal and external resources to meet their needs.
Upon request and availabilities, our diverse group of peer support volunteers can provide services in different languages, including English, French, Brazilian Portuguese and Arabic.
Objective
Break the isolation that survivors of violence face and provide a non-judgmental space for people to seek visibility and resources. We work to demystify IPV, present options to survivors, and advocate for their safety and empowerment.
The Hotline serves survivors living in abusive situations, or survivors dealing with the consequences of past abuse. We also welcome calls from family and immediate supporters of survivors seeking advice or guidance in supporting their loved ones.
This service does not require you to reveal your identity or present yourself in person to seek help
Safe
Accessible
confidential
Support Groups
Our support groups’ sessions are in English and facilitated, online, collaboratively by Peer-Support Volunteers and Volunteer Psychologists. They are available to survivors dealing with the consequences of past abuse.
Objective
The primary objective of Support Groups is to build a sense of community amongst survivors and to provide a safe, confidential space for active listening and empathy amongst survivors. It is an opportunity to share personal testimony, actively listen to others, and receive support and feedback from peers.
Support Groups covers topics as how to set personal boundaries, co-parenting with abusers, self-forgiveness, trauma and the body, how to deal with triggers, the court process, the cycle of abuse and more.
1:1 Peer Support
This program is an internal initiative aimed at offering support to survivors through one-on-one meeting with dedicated volunteers who have also experienced abuse. During these meetings, volunteers provide customized assistance, actively and compassionately listen to the survivors, and offer referrals to both internal and external resources. The survivor’s connection with the Peer-Support Volunteer is maintained via phone, video, text, or in-person interactions. The Peer-Support program serves survivors living in an abusive situation, or survivors dealing with the consequences of past abuse.
The 1:1 Peer Support program is aimed at survivors of abuse, or survivors dealing with the consequences of past abuse. The program is unique and specialized in providing sustainable, individualized support and mentoring, tailored to the specific needs of each survivor. The bond established between volunteers and survivors helps to break the social isolation that often results from situations of abuse.
Safety Plan
We are able to help you with a safety plan service if you need guidance and support to safely exit the situation you are in.
Please contact coordinator@womenaware.ca or info@womenaware.ca
Resources
Health
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Provides free individual, group, and family (mothers and children) counseling by appointment for women who are in or have experienced an abusive relationship and children who have been exposed to conjugal violence. At their Counselling & Resource Office, in a separate confidential location from their women’s shelter.
PHONE: 514- 731-0833
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Offers individual counseling for women and children even if they are still currently residing with their partners, workshops (mothers group, self-esteem workshops, domestic violence info sessions, etc.), advocacy (legal, financial assistance, etc.), referrals, and youth services. Available Monday-Friday from 9-16h. Services are offered in French, English, and Spanish, with translation also available.
PHONE: 514-439-6930
WEBSITE: https://www.aubergetransition.org/
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Offers counselling with social workers trained to support CV survivors
Short-term follow-up: up to 12 appointments
Can accompany you through diverse legal, medical, or external appointments
PHONE: 514-722-0009 ext 204
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Offers individual therapy (one-on-one verbal therapy, art therapy, CBT, therapy specialized for survivors of Conjugal Violence). Long-term follow-up
Scalable price range:
For annual revenues under $25,000: $60
For annual revenues between $25,000-49,000: $90
For annual revenues between $50,000-84,000: $125
Above 50,000: $145
PHONE: 514-244-1290
Legal
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Free and confidential psychosocial judicial services for victims, close relations of victims, or witnesses of crime: accompaniment, post-traumatic and psychosocial intervention, legal information, information on your rights and remedies, technical assistance, referral to specialized resources. They help with any type of crime.
PHONE: 514-842-4780
TOLL-FREE: 1-866-532-2822 (helpline)
WEBSITE: cavac.qc.ca/en/
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Provides services to people needing to exercise their rights free of charge or with a financial contribution. To see eligibility characteristics and for more info, please see their website.
PHONE: 514-864-4828
WEBSITE: www.aidejuridiquedemontreal.ca/en/how-to-apply/am-i-eligible/
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The Legal Information Clinic offers confidential, individual, 30 minute information sessions by appointment, with a volunteer lawyer or notary with experience in a variety of legal areas. The individual consultations are reserved for women and their families only, and the cost varies between $0 to $20. Requests for information on the services and appointment scheduling are available Monday to Friday from 9-5 and individual consultations are offered from 9:30 am to 7:30 pm, depending on the availability of the volunteer lawyers and notaries. Pro-bono cases are also possible.
PHONE: 514-866-9941 ext. 293
WEBSITE: www.ydesfemmesmtl.org/en/community-services/legal-information-clinic/
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The Women's Centre of Montréal offers a legal information service. For a minimal voluntary contribution ($2 to $5), you can arrange for a 30-minute appointment with a volunteer lawyer to answer your legal questions. Services by appointment only.
PHONE: 514- 842-4780
Youth
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If you are concerned with the wellbeing of a child, you can report your concerns to this service, or simply discuss the situation of a child that concerns you. Available 24/7.
PHONE: 514- 935-6196
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Kids Help Phone is Canada’s only 24/7 e-mental health service offering free, confidential support to young people in English and French.
TOLL-FREE: 1-800-668-6868
TEXT: 686868
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Free legal aid for youth, services for youth protection & justice system (English/French)
PHONE: 514-864-9833
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Drop-in center & outings for LGBTQ youth, resources, information, group for parents (English/French)
PHONE: 514-794-5428
Shelters
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The West Island Women’s first and second-stage Shelters offer a free, confidential, and safe space to women and their children who are victims of conjugal violence.
PHONE: 514-620-4845
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Chez Doris offers a safe place for women in need with a high level of confidentiality. Offering various services/programs:
Emergency accommodation services
Housing programs
Food Program
Financial management
Urban programs for Indigenous peoples
Inuit Assistance Program
Physical and mental health
Educational and socio-recreational activities
Legal clinic and tax clinic.
PHONE: (514) 937-2341 and dial “0” or ext 221
EMAIL: info@chezdoris.org
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Second-stage shelter for women and children with 53 apartments across Montreal. Offers group support to prevent post-separation isolation, accompaniment to the website for contact info as the phone number varies by apartment location in Montreal appointments, help to apply for documentation, social activities, and prevention work in schools.
TOLL-FREE: 1-800-363-9010.
EMAIL: info@alliancemh2.org
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Second stage shelter in Verdun for women and children, offers free, safe, confidential, and professional support and shelter to women, with or without children, dealing with domestic violence. Services are available around the clock, 7 days a week. Services include 24/7 helpline, temporary accommodations, individual interventions, socio-legal counseling, group workshops, interventions for women and children, and group activities for children. TRANS* FRIENDLY/SUPPORTIVE SHETLER
PHONE: 514-768-8648
EMAIL: inter.reconfort@videotron.ca